Privacy policy.

Enniskeen Estate respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you on how we look after your personal data when you visit our website www.enniskeen.com. Please read the following carefully to understand our use of personal data.

 

CONTROLLER 

Enniskeen Estate, of Peak Discovery Ltd, is the data controller and responsible for your personal data.

Changes to the privacy policy and your duty to inform us of changes   

This version was last updated on 1st March 2023. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

TYPES OF DATA COLLECTED

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details via our third party provider Stripe https://stripe.com/gb/legal/privacy-center

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us via our third party provider GlampManager.

  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Usage Data includes information about how you use our website, products and services via our third party Google Analytics https://policies.google.com/privacy?gl=GB&hl=en.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  • We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy. 

We do not collect any Special Categories of Personal Data about you (including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

If you fail to provide personal data  

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 

 

HOW IS YOUR PERSONAL DATA COLLECTED?  

We use different methods to collect data from and about you including through: 

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • apply for our products or services;

  • request marketing to be sent to you;

  • enter a competition, promotion or survey; or

  • give us some feedback.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our web hosting provider, so that they can provide website services to us. We also share this information with email @enniskeen.com for storage.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using Cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our Cookies.

 

COOKIES

Our website uses Cookies to distinguish you from other users of our website. This helps Squarespace, our hosting platform, to securely serve this website to you, providing you with a good experience when you browse our website and allowing us to improve our website.

This website uses analytics and performance cookies to view site traffic, activity, and other data.  For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Third Party Cookies

To help improve your experience of our site we use content from other sites to help users and improve usability, for example Stripe for payment processing and Google Maps for hotel locators. We also use social sites such as Instagram and Facebook to help improve user experience. We do not control these social media websites and we suggest you read their cookie policy to see which ones they use and how to manage them.

Third-party Cookies and what they are used for:

Stripe Payments

We use Stripe to process booking payments.
Stripe’s privacy policy: https://stripe.com/gb/legal/privacy-center

Google

We use Google Maps to show our location.
Googles privacy policy: http://www.google.co.uk/intl/en/policies/privacy/

Social Channels

We take advantage of social networks and like to share our content with friends across these networks, such as Instagram, you may receive Cookies from these websites. We are not in control of these third-party Cookies, if you would like to learn more about them – visit their websites below:

Instagram https://help.instagram.com/519522125107875/

Facebook https://www.facebook.com/privacy/explanation

 

ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 

BOOKING EMAILS

We may email you with messages about your booking. For example, we may email you to tell you that: 

  • You’ve made a booking

  • Your stay is approaching

It’s not possible to unsubscribe from these messages.

We share your contact information with Glampmanager, our booking platform provider, so they can send these emails to you on our behalf.

 

WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

FONTS

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

 

FURTHER INFORMATION

If you wish to learn more information, have any questions about this Privacy Policy or cookies, including any requests to exercise your legal rights, please contact the Data Privacy Manager using the details set out below.

Contact details  

Our full details are:

Full name of legal entity: Peak Discovery Ltd t/a Enniskeen Estate

Name:                                   Data Privacy Manager

Email address:                    escape(at)enniskeen.com

Registered address:           98 Bryansford Road, Newcastle, Co.Down, BT33 0LF, Northern Ireland

Company number:            NI045589

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.